how to display the case number and the case subject in the same field?
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01-25-2024 03:15 AM
Hello,
I want to display the case number and the case subject in the same field in servicenow.
I am using a catalog item and i have the ability to choose an exciting case.
my requirement is to add next to the case number its own subject , see mockup:
how van i do it ? is it possible ?
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01-25-2024 03:32 AM
Hello @Karinush
As its reference field , you cant do like this...
You can create new variable and concatenate Case id + Subject in that new field.
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01-25-2024 03:51 AM
but the subject its the case subject that im linking in
its also a reference
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01-25-2024 03:38 AM
Hi @Karinush
create a new variable
and
variable. setvalue (case number + Title)
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01-25-2024 03:51 AM
but the subject its the case subject that im linking in
its also a reference