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How to do ITOM Application Discovery

Nisha30
Kilo Sage

Hello ITOm Experts,

 

Is Application discovery OOB , (NOT APPLICATION SERVICE i know they are Service mapping ) just Applications running . Are they discovered in horizontal using ITOM patterns or do we need to follow any separate steps ?

 

Thanks

 

1 ACCEPTED SOLUTION

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Nisha30 ,

 

Application will be discovered by OOB using Horizontal discovery on Host device discovery if the pattern is available for that.

 

example - any application like Jboss, Apache, Tomcat , IIS etc.

 

I hope you are looking for these , if you have any other  things in mind, please explain with the use case and scenerio.

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
 

Thank You
AJ - TechTrek with AJ - ITOM Trainer
LinkedIn:- https://www.linkedin.com/in/ajay-kumar-66a91385/
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ServiceNow Community MVP 2025

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5 REPLIES 5

Thanks @AJ-TechTrek 

basically which place in Host  does the Patterns look to find the Applications installed.

We have lot of in house applications and want to make sure they get discovered , ideally if the placement of such is known the build team will have them in that place to be discoverable.

 

SO are each application has separate patterns? How many are OOB 

 

Thanks