How to Edit Servicenow docs

[Hrishabh Kumar]

Hi all,

Servicenow docs are always amazing and helpful. Sometimes it may have some typos in it, which is hard to find.

From an end user side how can we correct that mistake:

1) Can we edit the document by ourself?

2) Or can we raise an update request, highlighting the mistake?

[Dr Atul G- LNG · Accepted solution]

Hi @Hrishabh Kumar 

From an end user side how can we correct that mistake:

1) Can we edit the document by ourself?  --> No , we are like end user of SN docs, and we cant make any changes.

2) Or can we raise an update request, highlighting the mistake? --> Yes, we can do that.

[Mark Manders]

No. You can't. This is official ServiceNow documentation. If you could change a typo, you could change a sentence and before you know it, it is a mess.

Every doc page has a feedback button you can use to provide feedback (the thumb on the upper right corner).

[Dr Atul G- LNG · Accepted solution]

Hi @Hrishabh Kumar 

From an end user side how can we correct that mistake:

1) Can we edit the document by ourself?  --> No , we are like end user of SN docs, and we cant make any changes.

2) Or can we raise an update request, highlighting the mistake? --> Yes, we can do that.

[Yashsvi · Accepted solution]

Hi @Hrishabh Kumar,
In ServiceNow, users cannot directly edit the official documentation provided by the SNOW.
ServiceNow documentation pages usually have a feedback option that allows users to provide Feedback.

If this answer was helpful, I would appreciate if you marked it as such - thanks!

[Bert_c1]

I have provided feedback on un-clear text, and I get email acknowledging receipt. and an email when the contents has been updated. Now I rarely find the update addressed my point. but Servicenow does respond.