How to enable dashboard for all users

Saranya P1
Tera Contributor

‎07-06-2022 08:11 AM

How to enable a dashboard to all users(ESS user)?

I have created a self service dashboard and made it visible to everyone. when i impersonate as ESS user am getting error.

Self service dashboard not shared with you

 

find_real_file.png

 

Labels:
Preview file
38 KB
Preview file
38 KB
0 Helpfuls
  • 964 Views
3 REPLIES 3

Community Alums
Not applicable

‎07-06-2022 08:20 AM

Hi @Saranya P ,

Follow the below steps :

  1. Navigate to All > User Administration > User Preferences.
  2. Create a user preference with the name my_home_navigation_page.
  3. Give the preference the description Set all homepages to dashboards.
  4. Select the System check box to create an instance-wide default.
  5. Leave the User field empty.
    Steps 4 and 5 make the preference universal.
  6. Set the Type to string.
  7. Set the value to $pa_dashboard.do.
  8. Select Submit.User preference form with description, name, type, and value filled in. User field is blank.

Result

All users see the last dashboard that they visited when they log in to ServiceNow.

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

Community Alums
Not applicable
In response to Community Alums

‎07-09-2022 09:46 PM

Hi @Saranya P ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

0 Helpfuls

Arijeet karmaka
Tera Contributor
In response to Community Alums

‎10-13-2022 08:06 AM

You mentioned "All users see the last dashboard that they visited when they log in to ServiceNow"

 

Can you tell how to change this to a default dashboard like Self Service?

So, whenever a user login, instead of seeing the last dashboard, the user can see the Self-Service dashboard by default.

0 Helpfuls