How to export and import values/answers from a multi row variable set via XML?
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‎10-12-2022 01:52 PM - edited ‎10-12-2022 01:53 PM
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‎10-12-2022 09:48 PM
Hi,
what's the business requirement to move the variable data?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-13-2022 12:57 PM
This is for testing purposes from dev to test. Thank you.
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‎10-12-2022 10:00 PM
Hi, unfortunately your post contains no clear details of your issue\the results of your upload attempt?
What exactly happened/what were the results of the xml upload?
I have just tested this between 2 instances for the table identified and xml file uploaded as expected.
Perhaps you can clarify your configuration\requirements?
Why are you uploading answer?, I cannot think of any value this would deliver unless you were moving them to a sub-production instance to assist with debugging?
Normally if creating/updating a record producer and\or its variables, the process would be to utilize an update set to move to another instance.
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‎10-13-2022 08:25 AM - edited ‎10-13-2022 09:15 AM
Providing clarity. Below is a screenshot from a Record Producer in Instance A. Some text have been expunged due to customer confidentiality:
I want the above multi-row variable set data plus the UI along with its values/answers to be transferred to Instance B. When I export the "sc_multi_row_question_answer" table via XML from Instance A to Instance B... The results in Instance B looks like below:
You can see, nothing was carried over. I'm not sure what the issue is.
Please let me know if this provides enough details. Thank you for responding.