How to extract information from SNOW when user logs in.

[Hritik1]

Hi Community,

I want to create pop up (or if we have any other way of achieving it) for users when they log in to servicenow. The information should have the services they are SM's(Service Manager) of. So, basically my ultimate goal is to remind the Service Managers in SNOW that they are SM of which services.

If we have any module in SNOW that highlight this information in SNOW easily then kindly let me know. Or guide me the steps so i can create pop up or announcements in SNOW.

Thanks,

Hritik

[SumanthDosapati]

Hi Hritik,

Do you want to open a specific page or open a particular url once the user logged in?

In that case, Navigate to system properties (sys_properties.LIST) and check for a record with name "glide.login.home"

That has the value of URL which is opened when a user logged in.

Mark as correct and helpful if it solved your query.

Regards,
Sumanth

[Hritik1]

Hi Sumanth,

i want to create a pop up only for Service Manager's when they log in.

The property you mentioned is global and will change the configuration for all the user.

Do we have some other way of achieving this ?

[SumanthDosapati]

There is a Script Include named "SPEntryPage". 

You can check the functions in it and use it based on your required roles.

Regards,
Sumanth

[Mark Manders]

Why not have ServiceNow opening on the 'services' dashboard for them (or create a dashboard for them)?

You can add any information there, including any services that need to be checked or something other tasks they need to perform (incidents related to their services, etc.)?

If my answer helped you in any way, please then mark it as helpful.

Mark