How to filter only active users in report sharing option?

hyperjam
Giga Contributor

How to filter only active users in report sharing option? As of now the list of all users is available. The desired state is that only active/not locket-out users are available.

find_real_file.png

I do found same question on the community, however it is not understandable for me where exactly to configure the dictionary (i see there is some assigned_to field being configured, but what table is that)

https://community.servicenow.com/community?id=community_question&sys_id=80f14fa9db98dbc01dcaf3231f96...

 

1 ACCEPTED SOLUTION

Harsh Vardhan
Giga Patron

Screenshot for reference, 

find_real_file.png

 

 

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

there should be out of the box query business rule on sys_user table which should show only active users

can you check the BR is active or not OR some condition got updated in it?

BR Name:

user query

Mark āœ… Correct if this solves your issue and also mark šŸ‘ Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Harsh Vardhan
Giga Patron

Table: sys_report_users_groups

 

Column name. group_id

 

column name :user_id

 

add simple filter condition by configure dictionary . 

 

Reference:

 

kindly have a look on below thread, it has mentioned the solution. 

 

https://community.servicenow.com/community?id=community_question&sys_id=fa9c83e5db9cdbc01dcaf3231f96...

 

 

Harsh Vardhan
Giga Patron

Screenshot for reference, 

find_real_file.png

 

 

Thanks for help!