Email triggers an Incident
Hi Folks, We got a requirement to generate an incident in ServiceNow when an user sends mail to Service Desk Email (Not the ServiceNow Mail box)Is this feasible ?
Forum Posts
How to get approver name using email script
I have a requirement to print the approver name using email script , below is the script , it is printing the state not the approver name. if(stateRitmNumber == "requested") { template.print("<br><br><Strong>State : Pending Approval of ${a...
Resolved! SLA configuration
We have a requirement to configure SLA as mention below-Implementation:Set default SLA for all existing catalogue items to 20 days.Set default SLA for all existing tasks to equally distribute the 20 days
CMDB Sync integration
Hi Team Can anyone please help me here . How to on this check on the below.Update the upload schedules to push the IPs to “All” asset group in Qualys.Understand if SNOW is only pushing the active IPs or even the decommissioned IP data is also being ...
Resolved! Login page structer is changed. Unable to login
Hi All, when i'm try to login in pdi. I'have done some login page modification.I'm unable to login. Please let me know why this is happening. For login page will be display as attached screeenshot. please let me know how to overcome this. Thank you,
How to format the dollar amounts in PA widget
Hi,A PA widget displays the sum of currency fields based on the category. However, the data label displays the amount without commas. Is there any way we can format the sum on the widget? See attached. Thanks,Pavan.
Resolved! SOW List issue
Hello, I created a user that has the following roles: However, even if the needed roles are added, the 'Requests' and 'Catalog Tasks' are not visible on the List in SOW.
How do I get to the first screen of Virtual Agent?
I want to stop talking to the Virtual Agent and go to the first screen of the Virtual Agent. How do I get to the first screen of Virtual Agent?
Please let me know how to add a non-task table to the Kanban board.
Please let me know how to add a non-task table to the Kanban board.
which servicenow store app help for SERVICENOW - ADO integration ?
Hello Everyone, Is there any Servicenow store app available to perform servicenow-ADO integration ?? i found some paid platforms like EXALATE ,ZigiOPS ,and UNITO but we are looking for a OOB plugin / STORE which can help for servicenow-ADO integrati...
Please let me know how to add a non-task table to the Visual Task Board.
Please let me know how to add a non-task table(Custom Table) to the Visual Task Board.
Subscribe UI action under related links in group
Could you please help me how to create a Subscribe UI action under related links to add to the group
Attachment Flyout
Hello, Is there a way to make an attachment flyout default as shown below? We want to make it visible to a user when there is an attachment for a record and were trying to figure out if this is even possible as a solution. Thanks
Please let me know the table where I can check the log of the executed schedule.
Please let me know the table where I can check the log of the executed schedule.
Resolved! Unkown attribute visible in SR
Hi All, In catalog form when we raise unmown attribute display please let me know why this happen. Thank you
