Hello - I have a record Producer Script with a function that does a glide record insert gr.insert() on the Group Member table (sys_user_grmember). I am having an issue inserting a record that has one particular group but not a different group.I tried...
Hi, I have a requirement that reduce the space between lines in HTML field.Can someone please let me know how can achieve this.I tried change the HTML source code from<p>text</p> to <br>text</br>, But still getting the line space for new lines.and th...
Hi Not able to view insert/edit video on article body in service operations workspace
Hi, In a related list, when I double-click a boolean (true/false) field to it, the display is blank and the choices do not show up. As you can see the options display value is not set, which explains why it does not show up. Seems like a SN bug. Ho...
g_form is not defined. A valid form must have g_form defined. I have added test step 'open a form(sp)' in ATF. But got the above error. How to resolve this error in ATF ?
Good evening, I have created the Request flow, so user will log a REQ, then it will generate the RITM.When RITM is approved by the line manager, it should create a SCTask. Now when I am testing it by logging the REQ, the flow works fine.However when...
I wanted to know, where I would need to go within ServiceNow to tackle the adjustment of overallocations of subscriptions?Is this handled in roles? Groups? Or within the specific subscription?I am very new to handling subscription management, and my ...
Hey guys! I was curious if anyone knew how to change the text on the attachments button from the portal view. We have some customers here that are wanting that to read differently. I've seen a few different posts regarding how to change the attachmen...
Trying to figure out how to show the variables within a variable set under the auto-populate tab for a catalog item variable.I checked the definitions on the dictionary entry for the dependent question field, which led me to the SNCCatalogUtil script...
Hi, Can anyone help me in how to align the Related articles widget below Order/Submit button.As Add to Cart button is a part of the catalog item's properties and is inside the catalog item container only and is displayed to right. I want the Related ...
Hi Everyone, I am trying to make updates to the knowledge article category for 10 articles in a knowledge base Categories are currently created in development instance. I have mapped the new categories of the 10 articles created in development instan...
hi;when i am exporting a incident to pdf its converting that incident to pdf with so many anonymous incidents listed with that incident.please suggest me a solution
Requirement :- If user has no approval records(sysapproval_approver) in last 6 months, remove them from Approval group (if user has no active approval records(state!=requested^ORstate=NULL) then only remove users from the approval group. Users might ...
I have one use case wherein in a order guide "New Hire" we want to populate the Hiring Managers email id to the "Preferred Email address" in the New Email Account section. function onLoad() { // Get the reference to the 'hiring_manager' field ...
Hello,I'm developing a Lifecycle Event with multiple activity sets.The business has a requirement where they want to have 2 paths (Happy and Unhappy paths)As an example, if the task in Activity Set A is set to Close Complete, choose happy path and go...