How to get short description on My Approval page

Poorna Sai
Tera Contributor

Hi,

 

How can I achieve to get change or service request short description and description on My Approval tab?

I can only see the comments. But user requested that they need to see the short description of that change so that they can easily Approve the change from list view.

 

Screenshot 2023-05-10 133340.pngThanks,

Poorna Sai

1 ACCEPTED SOLUTION

Akshay37
Mega Guru

Hi Poorna,

 

Right click on any column header and go to configure --> list layout after that expand Approval For field in available fields and select Short description from the list i.e. Approval for.Short Description.

 

Akshay37_1-1683709599117.png

 

 

 

Akshay37_0-1683709543491.png

 

 

Please make this correct/helpful if this solves your issue.

 

Thanks,

Akshay

View solution in original post

1 REPLY 1

Akshay37
Mega Guru

Hi Poorna,

 

Right click on any column header and go to configure --> list layout after that expand Approval For field in available fields and select Short description from the list i.e. Approval for.Short Description.

 

Akshay37_1-1683709599117.png

 

 

 

Akshay37_0-1683709543491.png

 

 

Please make this correct/helpful if this solves your issue.

 

Thanks,

Akshay