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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Passport blog Claim Your Developer Passport Badge! You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway... Read More Developer Advocate Blog The #BuildWithBuildAgent App Gallery is here! The #BuildWithBuildAgent App Gallery is here! When we launched the #BuildWithBuildA... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum CSM Configurable Workspace: Pop Up alert Display on CSM/FSM Configurable Workspace, when any alerts pop... Read More Developer forum Logged out after logging in with SSO. Hi, allI am configuring SSO.I have configured the ID provider, performed a test con... Read More Developer forum Customize User Presence details in records Hi everyone,When multiple users are viewing the same record, the User Presence indi... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Developer forum SLAs: how to ensure that the elapsed time is up to date? We are attempting to test the SLA functions here in on... Read More Developer forum VER1 - Removal of auto-generated ticket for "VER1 Wireless Network Scanning" Hi,I have a requiremen... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Regina SNUG Register today for Knowledge 2026 to access Agenda Builder April 7th! Hello SNUG Members! I ... April 03-May 7, 2026 8:00 AM Read More SAM events Inside Autonomous IT: Ask the expert series Join us for our expert series where ServiceNow's own IT leaders share how they move... April 14-April 28, 2026 9:00 AM Read More SPM events Inside Autonomous IT: Ask the expert series Join us for our expert series where ServiceNow's own IT leaders share how they move... April 14-April 28, 2026 9:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Logged out after logging in with SSO.

 Hi, allI am configuring SSO.I have configured the ID provider, performed a test connection, and activated it.After that, when I tried to log in to ServiceNow with SSO, I encountered the situation shown in the attached image.I am using Auth0, and whe...

  • Question

Customize User Presence details in records

Hi everyone,When multiple users are viewing the same record, the User Presence indicator appears in the top bar. On hover, it currently displays user details such as business phone, mobile phone, and email.I would like to customize this and remove th...

  • Question

getting an error when doing oauth based authentication

Hi all getting below error of 'User Not Authorized' and 'Missing required API access scope: test' when doing OAuth based authentication. the bearer token used is correct because when i use an incorrect one, i get a different error.  below is the oaut...

  • Question

Why you should enquire about database footprint of an Instance

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   "ServiceNow has created an automated workflow to request the database footprint of an Instance via a Service Catalog which is completed using end-to-end auto...

  • blog

Data privacy / anonymization in practice

It goes without saying that when a new ServiceNow product is implemented (configured) or an existing one is improved / enhanced for customers, development happens on a non-production environment.  The bug fixes also should be done on this environment...

  • Article
  • Instance Configuration

Need to trigger SLA when business elapsed time crosses 50%

Hi Everyone, I need to trigger a notification to assigned to when SLA reaches 50% of its SLA for a custom table in Zurich version.We already do have Default SLA flow, how can i use this for my requirement. Best Regards

  • Question
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