Hello,
I have requirement if someone select incident from service portal and if the escalation count on that incident increase more than one then it should show a alert box that "incident is already escalated please click here to know more about it ".
I have written a script include and calling that from client script to know the escalation count and showing that in alert it is coming correct but how to bring the link in it i am not getting .I have written the below code but it is taking complete text itself not coming as link.
var link1 = 'incident.do?sys_id='+newValue;
var link = '<a href = "'+ link1 +'"> </a>';
alert("Your Incident is already escalated and If you want to know more ,please click" + link);
}
