How to have Third Party Integration based on their records to be fetched and created in ServiceNow?

VIKASM535239375
Kilo Sage

How to have Third Party Integration based on their records to be fetched and created in ServiceNow?

 

Please provide the documents or Integration details for Third Party Integration based on their records to be fetched and Catalog Task to be created in ServiceNow

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @VIKASM535239375 

 

When it comes to integration, a few key aspects need to be clear:

  • Endpoint URL: Required for the third-party system.
  • Authentication: Ensure proper authentication is set up.
  • Table-to-Table Mapping: Define how data aligns between systems.
  • Field-to-Field Mapping: Match specific fields across systems.
  • Value Mapping (Data Massaging): Handle data transformation if needed.
  • REST API & Methods:
    • Use POST if you need to send data.
    • Use GET if you need to retrieve data.

Here are some useful posts you can check out.

 

https://www.youtube.com/watch?v=j3BVJAueXLM

https://www.servicenow.com/community/developer-forum/how-to-create-the-catalog-task-integration-from... 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/administer/remote-tables/re...

https://www.servicenow.com/community/itsm-forum/need-clarification-on-service-catalog-integration-wi... 

https://www.servicenow.com/community/now-platform-forum/integration-of-service-catalog-with-3rd-part...

https://www.servicenow.com/community/now-platform-forum/service-catalog-integration-through-rest/m-p...

 

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

This video demonstrates the integration between two servicenow instances using a staging table and authentication type as basic.
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @VIKASM535239375 

 

When it comes to integration, a few key aspects need to be clear:

  • Endpoint URL: Required for the third-party system.
  • Authentication: Ensure proper authentication is set up.
  • Table-to-Table Mapping: Define how data aligns between systems.
  • Field-to-Field Mapping: Match specific fields across systems.
  • Value Mapping (Data Massaging): Handle data transformation if needed.
  • REST API & Methods:
    • Use POST if you need to send data.
    • Use GET if you need to retrieve data.

Here are some useful posts you can check out.

 

https://www.youtube.com/watch?v=j3BVJAueXLM

https://www.servicenow.com/community/developer-forum/how-to-create-the-catalog-task-integration-from... 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/administer/remote-tables/re...

https://www.servicenow.com/community/itsm-forum/need-clarification-on-service-catalog-integration-wi... 

https://www.servicenow.com/community/now-platform-forum/integration-of-service-catalog-with-3rd-part...

https://www.servicenow.com/community/now-platform-forum/service-catalog-integration-through-rest/m-p...

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
This video demonstrates the integration between two servicenow instances using a staging table and authentication type as basic.