How to have Third Party Integration based on their records to be fetched and created in ServiceNow?

[VIKASM535239375]

How to have Third Party Integration based on their records to be fetched and created in ServiceNow?

Please provide the documents or Integration details for Third Party Integration based on their records to be fetched and Catalog Task to be created in ServiceNow

[Dr Atul G- LNG · Accepted solution]

HI @VIKASM535239375 

When it comes to integration, a few key aspects need to be clear:

• Endpoint URL: Required for the third-party system.
• Authentication: Ensure proper authentication is set up.
• Table-to-Table Mapping: Define how data aligns between systems.
• Field-to-Field Mapping: Match specific fields across systems.
• Value Mapping (Data Massaging): Handle data transformation if needed.
• REST API & Methods:
  • Use POST if you need to send data.
  • Use GET if you need to retrieve data.

Here are some useful posts you can check out.

https://www.youtube.com/watch?v=j3BVJAueXLM

https://www.servicenow.com/community/developer-forum/how-to-create-the-catalog-task-integration-from... 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/administer/remote-tables/re...

https://www.servicenow.com/community/itsm-forum/need-clarification-on-service-catalog-integration-wi... 

https://www.servicenow.com/community/now-platform-forum/integration-of-service-catalog-with-3rd-part...

https://www.servicenow.com/community/now-platform-forum/service-catalog-integration-through-rest/m-p...