how to hide a field from incident form in SOW
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‎02-23-2024 01:42 AM
How to hide a field from a form in SOW
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‎02-23-2024 01:50 AM
Hi @Koyel Guha
Hide, do you want it to remove and dont want to show? or you want to hide on specific conditions?
For 1st:
Go to Incident record
Change the view to SOW
Go to Form layout and
move the fields to left slush bucket,.
For 2nd Part
You can create UI policy but it will work on all view not to SOW only.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-23-2024 01:57 AM - edited ‎02-23-2024 02:00 AM
Hi Atul,
Thanks for the quick response.
I don't want to show a specific field in the form in SOW when I open the incident record or catalog task record, I want to hide active field checkbox.
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‎02-23-2024 02:04 AM
Hi @Koyel Guha
May i know reason, why you are showing Active field on form? It is mainly on list view and auto updated by system only.
But yes, you can via the way i defined.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-23-2024 02:42 AM
Hi Atul,
I have managed to get this working through Configure page in the workspace.
Thank you for your help.