how to hide a field from incident form in SOW

Koyel Guha
Tera Contributor

How to hide a field from a form in SOW

9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Koyel Guha 

 

Hide, do you want it to remove and dont want to show? or you want to hide on specific conditions?

 

For 1st:

 

Go to Incident record

Change the view to SOW

Go to Form layout and 

move the fields to left slush bucket,.

 

 

 

AGLearnNGrow_0-1708681804940.png

 

For 2nd Part

 

You can create UI policy but it will work on all view not to SOW only.

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi Atul,

Thanks for the quick response.

 

I don't want to show a specific field in the form in SOW when I open the incident record or catalog task record, I want to hide active field checkbox. 

Hi @Koyel Guha 

 

May i know reason, why you are showing Active field on form? It is mainly on list view and auto updated by system only. 

 

But yes, you can via the way i defined. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi Atul, 

I have managed to get this working through Configure page in the workspace.

Thank you for your help.