How to Hide additional comments

[devservicenow k]

I Need to Hide Additional Comments ( Journal Input) in Custom table in Agent workspace Only in Tokyo version.

Suggest me with your ideas..

need to Hide in left side only 

 

[Gunjan Kiratkar]

Hi @devservicenow k ,

You can check below doc for that.

Hide journal fields on Workspace forms 

Regards,

Gunjan Kiratkar

[devservicenow k]

but in UX view Rules configuration there is nothing to select for Agent workspace

 how to solve that

[Gunjan Kiratkar]

That is OOB present in my instance. if not present in your instance then might need to create that.

Regards,

Gunjan Kiratkar

[Pavankumar_1]

Hi @devservicenow k ,

I think both are referring to same field if you hide left side right side should be hidden.

May be you can not hide only one.