How to identify whether connection is established or not (ServiceNow with third party tool)
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12-22-2024 05:37 AM
Hi Community,
How to determine if a connection has been established between ServiceNow and a third-party tool?
Thanks,
Regards,
Srinivasu
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12-23-2024 01:00 AM
Hi @Srinivasu2 ,
To verify a successful connection between ServiceNow and a third-party tool,
1. Check HTTP Status Codes: In REST API interactions, click on test connection ui action link a status code of 200 OK indicates a successful request, while 201 Created signifies that a resource was successfully created.
2. Review IntegrationHub Execution History: Within IntegrationHub, navigate to the execution history to observe the status codes of your integration actions; 200 and 201 codes confirm successful executions.
3. Test with Postman: Use Postman to send requests to the third-party API by specifying the method, endpoint, and payload; receiving a 200 or 201 status code indicates a successful connection.
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Thanks,
Anand