How to identify whether connection is established or not (ServiceNow with third party tool)

Srinivasu2
Tera Contributor

Hi Community,

 

How to determine if a connection has been established between ServiceNow and a third-party tool?

 

Thanks,

 

 

Regards,

Srinivasu

5 REPLIES 5

Anand Kumar P
Giga Patron
Giga Patron

Hi @Srinivasu2 ,

 

To verify a successful connection between ServiceNow and a third-party tool,

1. Check HTTP Status Codes: In REST API interactions, click on test connection ui action link a status code of 200 OK indicates a successful request, while 201 Created signifies that a resource was successfully created.

2. Review IntegrationHub Execution History: Within IntegrationHub, navigate to the execution history to observe the status codes of your integration actions; 200 and 201 codes confirm successful executions.

3. Test with Postman: Use Postman to send requests to the third-party API by specifying the method, endpoint, and payload; receiving a 200 or 201 status code indicates a successful connection.

 

https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/reference/r_...

 

If my response helped, please mark it as the accepted solution and give a thumbs up👍.
Thanks,
Anand