How to implement Multilingual translations

keerthilatha · ‎08-19-2016

Hi every one,

We have created an application in record producer, for the same we got the requirement for "multilingual translations" where it should be able to translate accordingto locations for that application only.

For that we have given the variables data, notifications data in an excel sheet to client and they provided the translations sheet in 4 languages.

Kindly guide me how can update that data to that (record producer) application in to 4 languages what is the procedure I need to follow.

Thanks

zica · ‎08-24-2016

keerthilatha

I give you another solution,

1st step : create your variable within the record producer in ENGLISH (it must be in English first).

2nd Step : Change the language of your snow instance from the settings (like for example french)

3rd step : Open again the variable of your record producer you created in the 1st Step.

4th Step : Erase the name in English, and replace it with its equivalent in the language and save it.

Example : in the 1st step you created a variable : "your username"

2nd step : Change snow language in Spanish

3rd step : open again the variable created in the first step (your username)

4th step : replace "your username" by "su nombre"

Note : I did not say that delete the record, Just replace the name with its appropriate translation.

View solution in original post

zica · ‎08-19-2016

HI,

First of all you have to active the internalization pluglin within servicenow. Please refer to this article for that : Language Internationalization - ServiceNow Wiki

Then once you are in your record producer, follow these steps to get the record translated in various languages :

1. Open the record producer, then right click on the field that you would like to translate (in my example i ve taken the name of the record producer, but you can also take all the variables), then configure dictionary

2. Scroll down and under Labels tab (if it is not there, bring it up from related list) and create a label in different language (in my example ou can see that the "name" is translated in 4 languages.

3. To test it, change the language from settings and is should translate the variable / record producer

keerthilatha · ‎08-19-2016

Hi Zic,

Thanks for the clear pictures in guidance.

As Label is not there in related list so I gone to header and right clicked then configure-->Related lists, the below page got opened but label is not there here... pls assist

zica · ‎08-19-2016

You should right click on the field, then dictionary

then from there you right click on the header and bring the label up

screenshots

keerthilatha · ‎08-19-2016

This is record producer... I right clicked on variable not field...