How to include auto-complete functionality in List type fields

[johannes5]

Hi ServiceNow Support Team,

For a field like watch_list which is defined as List type field, how do I include the auto-complete functionality so that when I do the lookup on it I can see the email address in addition to the display name that I currently see out there. The functionality that I am referring to here is the same as the one the Customer field (Reference field) in the incident form whereby as soon as you start type something the auto lookup list displays first name, last name,email etc. I would like to include the same functionality for the Watch list field under Notes tab in the incident form. I know that I have done something like this before but I am not sure if in Fuji it's done differently because I remember very well configuring this in Calgary in my previous shop.

Would you please advise if this functionality is possible and if it is how do I go about implementing it.

Thanks,

Johannes

[srinivasthelu · Accepted solution]

Hi Johannes,

Auto-Complete for Reference Fields - ServiceNow Wiki  

can be still applicable for list type fields.

In short you need to add below line to the dictionary attribute of the watch list field.

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name;email,ref_ac_columns_search=true

[johannes5]

Hi Srinivas,

Thanks for your response, after reading the link you gave me I manged to get my thought together and got it to work.

Basically if you do the dictionary override and then put the auto-complete attribute under override attributes it works as expected.

Thank you,

Johannes

[johannes5]

Can somebody please help me to mark this question as answered. Or mark it as answered for me.

[srinivasthelu]

bianca.vaccarini may help.