How to limit users in impersonation

Community Alums · ‎10-16-2018

Hi Team, how can we limit the users to be selected in impersonation window? We have a requirement to allow only approved users to be available for impersonators to impersonate.

Community Alums · ‎10-17-2018

Thank you @iamkalai, I have used below condition in before query BR on sys_user table, and it works.

Condition: gs.getSession().isInteractive() && gs.action != ''

Script: if ((gs.action.getGlideURI().toString()).indexOf('impersonate') != -1 || (gs.action.getGlideURI().toString()).indexOf('angular.do?sysparm_type=ref_list_data') != -1) {

<YOUR CODE GOES HERE>

}

NOTE: Do not add above if condition in the condition field, orelse you will get java null pointer exception while updating record in sys_user table.

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SMR1 · ‎04-16-2020

This didn't work for me, could you please provide an example?

Community Alums · ‎05-05-2020

Can you tell me your code?

Martijn Dessing · ‎01-29-2023

Hi, This solution works, but if you really want to restrict Impersonation to only one session and one has already impersonated a user. The impersonated user is shown as Recent Impersonations. Is there a way to reset that entry ?