How to make a variable read only on a record producer after closing the incident

[sath]

Hi,

We need to make a variable on a record producer read only. It will be editable after incident is submitted, but should be read only for incident is closed. Please assist.

[Brad Bowman · Accepted solution]

When the form is saved, it reloads, so you also need a similar onLoad Client Script.

[sath]

I have removed isLoading condition from onChange script, its working now. Thank you.

[Voona Rohila]

Hi @sath 

You can use below syntax in your client script to make variable read-only

 g_form.setReadOnly('variables.variablename',true); //replace variablename

[sath]

Hi @Voona Rohila 

With the above script, when I change incident state to resolved, the field is being set to read only, but it becomes editable once i save the form.