How to make fields mandatory in list view

kambleneeta20
Giga Expert

Hi Experts,

I want to make "Assigned To" Field mandatory in list view in state "In Use" , is there any way to add "Assigned To" field in below State and Substate in list view ?

 

find_real_file.png

 

Thank you.

8 REPLIES 8

AnirudhKumar
Mega Sage
Mega Sage

Yes,

Use onCellEdit client script.

 

 

Long Live ServiceNow!

AnirudhKumar
Mega Sage
Mega Sage

When you double-click on the state field on the list layout, the substate also is displayed below this. There's a reason for this.

The Substate is dependent on state, see below:

find_real_file.png

 

The same cannot be done for Assigned to.

 

You can make the Assigned to mandatory indirectly with Business Rule.

Use a Before Update BR that triggers when State changes to In Use.

In the script : 

if(current.assigned_to == '')
{
gs.addErrorMessage('Assigned to is empty');
current.setAbortAction(true);
}

Thanks for your suggestion.

However in this way while changing the "Assigned To" , State is in incorrect condition.

Is there any way to update the record only when "Assigned To" and State both are selected in list view ?

 

Unfortunately no 😞