Developer

Approval is approved automatically instead of manually user is approved

Created a flow named Employee ID Request FlowTrigger -> Service CatalogActionsGet Catalog Variables from catalog itemAsk for ApprovalIn ask for approval , the approval should be approved by ServiceDesk. I created the flow while im running it the appr...

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Transform Map execution

Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will the Transform Map execute? If multiple Transform Maps are associated with the same staging table, will all of them execute? Question 2:When usin...

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How to locate entry in ServiceNow Success Packs

I am currently following SNPI - Explore Now Create (Content) and I must create 'Create your own app - ServiceNow SPM.xml', after researching how to accomplish this I was led to ServiceNow Success Packs where I must locate this entry. Does anyone know...

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Not able to edit columns for control related list in authorization package record in CAM Workspace

Not able to edit columns for control related list in authorization package record in CAM WorkspaceI want the reference and control allocation columns to be removed for the workspace view, when I go to cam workspace -> authorization package record->Co...

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ESC - how to movie navigation menu to left in servicenow

Hi Team,How to move these topics to left i can only set three topics on left, rest getting added to right only. I want the all taxonomy topics to be on left.

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How to add assets in bulk for a Transfer Order request?

I want to replicate the exact way how assets are added in bulk in the Disposal Order to the Transfer Order by creating the UI Page in the transfer order request. Currently in the Transfer Order, for each asset one Transfer Order Line needs to be crea...

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Resolved! Client Script on Catalog Task table to access Variables

I was going to create a Client Script on the sc_task table, an onChange script, but I notice that I can't access the name of the variable from the Field name. It just says Variables, and I need the name of the variable which would be SAP Order Number...

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Script Debugger
Scripting and Coding

JAVAキーストア(sys_certificate)レコードを複数のアプリケーションスコープで使いまわす

1つのJAVAキーストア証明書レコード(sys_certificate)に対して、異なるJWTプロバイダーやアプリケーションレジストリを作成しようとしています。具体的には以下です。①アプリケーションスコープAでJWTプロバイダー、JWTキー、Application Registry、OAuth Entity Profileを作成してBOX連携している②アプリケーションスコープBでもBOX連携をすることになったので、アプリケーションスコープAで作成したJWTプロバイダー、JWTキー、Applica...

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How to open Flow Designer instead of Workflow Studio

Since the upgrade to Washington DC, when I click the Flow Designer link it opens Workflow Studio. In my opinion, the flow designer user interface is better. How do I get the Flow Designer link to open Flow Designer? I would still have the option to...

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Playbook is not showing in Service Operation Workspace for Major Incident Management

i have duplicated the playbook and then when i checked in MIM Servicenow it is not getting attached pleease guide me so that my newly created playbook also reflect along with Major Incident Process playbook

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Resolved! PDI Australia : SAM Workspace - run recon not responding

anyone encounter the same ? tried multiple time clicking on Run Reconciliation nothing happened repaired plugin "sn_sam_workspace" , same behaviour

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Servicenow and SOAP outbound: WS-Security UsernameToken/PasswordDigest

Hey folks, I just wanted to quickly share this in case there is anyone else working with SOAP outbound and WS-security. It took a fair amount of time and a lot trial and error but finally I was able to successfully implement the WSE tags inside the s...

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Service Portal: Submit button gets stuck on "Submitting..." when Business Rule aborts the record ins

Hi everyone,I am facing a persistent issue in Service Portal (Record Producer) where the "Submit" button gets stuck in the "Submitting..." state after a server-side Business Rule aborts the submission.Scenario:I have a Record Producer with an onSubmi...

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Resolved! Impersonation from server-side script

I am trying to create a custom server-side step config to add groups/roles to an existing user created part of previous steps or reusable tests, and it seems the executing user should have admin or test designer permissions to do groups/roles to user...

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ServiceNow Table API returning fewer record while streaming

Hi folks,We have identified a data discrepancy issue where the ServiceNow Table API intermittently returns fewer records than expected when multiple API calls are executed in parallel. The occurrence is entirely random with no noticeable patterns obs...

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