How to make the field Read only on Incident in self service view

[robinpaul]

Hi All,

How to make the field (u_short_description) Read only on Incident form in self service view for all the Users ,except the users belongs to

CAB Approval Assignment Group and Database Assignment Group.

i.e., The   short description field should be editable for the users belongs to   Assignment Groups(CAB Approval and Database)

Any help would be appreciated .Thanks in advance.

[nayanawadhiya1]

Hey Robin,

You can use both UI POLICY and CLIENT SCRIPT as well.

If my ANSWER satisfy your requirement so MARK ANSWER AS CORRECT for closing this thread.