How to move Configuration Item from one instance to another

[Marcin Kroszel]

Hello Community,

I would like to move Configuration Item [cmdb_ci] between instances DEV -> TEST -> UAT -> PROD.

I couldn't do that via Update_set as changes I made weren't captured.

I tried via XML but it seems that I can't move all settings at once.

Any ideas will be much appreciated.

Thank you

[Elijah Aromola]

cmdb_ci records will contain references to other tables and data. If those sys_ids don't match then your data won't be accurate in other environments. Other than that, I don't see any issue with just right clicking the record -> export to XML and importing into your other environments.

[Marcin Kroszel]

Hi Elijah,

I had done exactly the same. 

I exported all XML files which relates to that Configuration Item and then I imported them one by one to another instance. Now I am looking for a solution on how to import all XML files at once.

[SanjivMeher · Accepted solution]

If you can identify the changes in the Default update Set, you can move those update set xml to your new update set and then transfer.\Otherwise you will need to transfer them one by one using xml.

[Marcin Kroszel]

Identifying these changes might be tricky for me as a beginner however, it sounds promising and worth checking.