Why do delegates receive all notifications when the documentation clearly states they only will receive change control notifications?

[Kristian Johns3]

The documentation on delegation is pretty clear:

Specify the responsibilities the delegate will assume using the following check boxes. You can delegate:

• Approvals: The delegate can approve items on your behalf.
• Assignments: The delegate can view and work on tasks assigned to you.
• CC Notifications: The delegate receives a copy of Change Control email notifications sent to you, except those marked as Meeting Invitation.

Yet, it seems as though any email directed to a user is also directed to the user's delegates, whether they are assignment notifications, sla or other threshhold warnings, or anything else. I can't find any other piece of documentation that explains how delegate notifications work, but they clearly don't seem to be limited to change control email notifications.

Does anyone else have a better understanding of this?a

[sachin_namjoshi]

These are not related to only change control notifications for delegates.

These statements hold true for any instance notifications for delegates.

Regards,

Sachin

[Kristian Johns3]

Thanks for the reply. So would you agree that the documentation is wrong or lacking? It only mentions Change Control notifications. It's a bit of an issue because certainly some notification types are more sensitive than others.

[sachin_namjoshi]

I agree that there is a bug in documentation.

Regards,

Sachin

[PB8]

Hi Johnson/Sachin,

Request you to let me know if you have any KB article from HI portal explaining this issue or is it same in Newyork version as well..
Else please suggest if i can reach Hi team.

Even our customers are facing the same issue.

Regards,

Swi