how to pass catalog variables to sc task

[Tushar]

Hi there,

I think you can achieve this using flow designer,

Create a flow and select the appropriate trigger for your flow. 

This could be a user input, a scheduled trigger, or any other event that initiates the flow.

Add a "Create Record" action: Drag and drop the "Create Record" action from the action palette onto the canvas.

Configure the "Create Record" action:

a. Set the "Table" field to "sc_task" to create a new Service Catalog Task record.

b. Map the relevant catalog variables from the flow inputs to the corresponding fields in the sc_task record. You can do this by clicking on the "Map Inputs" button and selecting the appropriate flow

variables for each field.

Thanks,

Tushar

[Ravi Chandra_K]

Hello @aakashdhanush7 

Greetings!

are you using workflow to create sc task?

You can populate the values from workflow.

You can use below after insert BR.

var gr= new GlideRecord("sc_req_item");

  gr.addQuery('request',current.getValue("sys_id"));

  gr.addQuery("item.name","put your item name here");

  gr.query();

  while(gr.next()){

  current.field_name = current.variables.variable_name

  }

refer the below thread: https://www.servicenow.com/community/developer-forum/grab-ritm-variables-and-put-them-in-sc-task-fie...

Help others to find a correct solution by marking the appropriate response as correct answer and helpful!!

Kind Regards,

Ravi Chandra.