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02-28-2024 01:02 AM
Hi
How can I redirect users to HR Agent Workspace ('/now/hr/agent/home' ) when they click banner logo/homepage?
I found system properties "glide.banner.image.url" to control URL used when clicking the banner image and property "glide.login.home".
But my question is how to control it only for users with HR basic role? I don't want redirect all users to workspace.
The user clicks homepage logo , then should be redirected to /now/hr/agent/home
and see HR agent workspace.
Solved! Go to Solution.
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02-28-2024 06:44 AM
correct, as per my understanding. We cant change.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-28-2024 01:21 AM
@miro2 In UI builder, you have the options to route according based on the order and audiences by editing them in settings on click of the landing page.
For eg. in the below screenshot, I have routed the landing page for admins and non-admins.
Please mark this as helpful and accept it as a solution if this resolves your query.
Thanks,
Sujatha V.M.
Sujatha V.M.
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02-28-2024 05:54 AM
Hi @Sujatha V M
It seems that this configuration is meant to redirect agents based on roles, but only when they are already in the workspace, not on from classic UI.
My goal is slightly different: on the classic UI, when a user clicks on the banner logo in the top left corner, the system should redirect them to the workspace.
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02-28-2024 01:42 AM
Hi @miro2
I think , it is not as it is one link for all.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-28-2024 06:43 AM
Hi @Dr Atul G- LNG
so, does this mean that we cannot control it based on roles OOTB?