How to redirect from banner logo/homepage to workspace?

miro2
Mega Sage

Hi 

How can I redirect users to HR Agent Workspace ('/now/hr/agent/home' ) when they click banner logo/homepage?

 

I found system properties "glide.banner.image.url" to control URL used when clicking the banner image and property "glide.login.home".

But my question is how to control it only for users with HR basic role? I don't want redirect all users to workspace.

The user clicks homepage logo , then should be redirected to /now/hr/agent/home

 

miro2_0-1709110122509.png
and see HR agent workspace. 
miro2_1-1709110154238.png
 
My previous thread has been partially solved, and this solution is still missing.
1 ACCEPTED SOLUTION

correct, as per my understanding. We cant change.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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7 REPLIES 7

Sujatha V M
Kilo Patron
Kilo Patron

@miro2 In UI builder, you have the options to route according based on the order and audiences by editing them in settings on click of the landing page. 

 

For eg. in the below screenshot, I have routed the landing page for admins and non-admins. 

 

SujathaVM_0-1709111917094.png

 

Please mark this as helpful and accept it as a solution if this resolves your query.

 

Thanks, 

Sujatha V.M.

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

Hi @Sujatha V M 
It seems that this configuration is meant to redirect agents based on roles, but only when they are already in the workspace, not on from classic UI.
My goal is slightly different: on the classic UI, when a user clicks on the banner logo in the top left corner, the system should redirect them to the workspace.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @miro2 

 

I think , it is not as it is one link for all. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG 
so, does this mean that we cannot control it based on roles OOTB?