How to remove/add options based on another field in Service Portal.

[Spike236]

Hello all,

I'm trying to get this one working but without any luck. I want to change the choice options in the Subtype field based on what the requestor will choose in the Type field.  I have created a  catalog client script for this.

It should be as follow: Indoor - Climbing stair,Pushup

Outdoor - Cycling,Running

Thank you for any help!

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }
    var typeChoice = g_form.getValue('type');
    if (typeChoice == 'indoor') {
        g_form.removeOption('subtype', 'running');
        g_form.removeOption('subtype', 'cycling');
		g_form.addOption('subtype', 'pushup');
		g_form.addOption('subtype', 'climbing_stairs');
    } else if (typeChoice == 'outdoor') {
        g_form.removeOption('subtype', 'pushup');
        g_form.removeOption('subtype', 'climbing_stairs');
		g_form.addOption('subtype', 'running');
		g_form.addOption('subtype', 'cycling');
    }
}

[Yousaf]

Hi,

Can you try to put logs in if and else conditions.

[Rachel55]

In your pic, the variable name field has not been filled in.