How to Restrict list views by Role in Service Operations Workspace?

[Jonathan Murill]

Hi All,
I'm looking forward to restricting the view access of a particular list to the itl and itil_admin role in the Service Operations Workspace portal, I already tried with the conditions field in the list form but I still can access the list without the role.
Thanks!

[Jason Nichols · Accepted solution]

Hi Jonathan,

Your screenshot is not visible so I cannot see what you have already configured. However, below are the relevant tables for configuring lists in SOW (the last two are especially relevant to your requirement):

• sys_ux_list_category – the category, or group for your lists
• sys_ux_list – the list
• sys_ux_applicability – the audience (users with specific roles)
• sys_ux_applicability_m2m_list – where lists are made available to selected audiences

There is a documentation page for the CSM configurable workspace (also applicable to SOW) that describes these tables: https://docs.servicenow.com/csh?topicname=migration-lists.html&version=latest

[kiruthika1]

Hi Jason, I am trying to give workspace list  access to particular group. How to achieve this. I tried adding the user criteria inclusion under the sys_ux_applicability. But not working

[SrinidhiP]

Hi,

Please set this property 'glide.ux.user_criteria_enabled' to true for user criteria to work.

[ReginaldFawcett]

Are you aware of a way to restrict entire Categories, and not just the individual Lists?