How to revert back the updated records in a table?

Sharath Devaraj
Mega Contributor

Hi,

Kindly help me how to revert back the updated changes which i had made on the user table.The records have been updated by the same email id and user names for all the users.

Please help

Regards,

Sharath D.

15 REPLIES 15

Hi Sharath,



In that case you have to follow the below process.


You can import all the users from your fresh instance to the instance where the data is messed up. You can coalesce on email field so that the records will be updated and not inserted.


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Sharath,



If you have touched the components for ex : Business rules/client scripts....then you can pull the related list "Versions" on the form and from the there you can revert back to the OOB versions.


Please let me know if you have any questions.


Even i have reverted the versions but its not getting reverted in the user table wher i have updated


You mean the fields on the user table?


Yes the fields in the user table has been updated with my test usernames.Almost all the fields and records have been updated