How to run Flow Designer by Catalog Item request

[nakamura323]

Based on documents and examples,
1.Create a catalog item
2. Create a trigger with Service Catalog in Flow Designer
3. Select the flow created in step 2 in the catalog item process engine.
I did this work.
However, the flow does not run when I request a catalog item.
What are some possible causes?

Set trigger on Service Catalog and create flow

Select flow in Catalog Item

thank you.

[Sandeep Rajput]

@nakamura323 Can you check if the flow is Active/Published?

[nakamura323]

Yes, I am confirming that it is active/published.

[Amit Verma]

@nakamura323 

I can see the Save button enabled, that means your flow is not activated/published. Please click on activate button and wait until you see the status as published as shown in the screenshot below. Then, submit your catalog item and check.

Thanks & Regards

Amit Verma

[nakamura323]

Thank you for your reply. I checked, but the result did not change.

This is a screenshot.