How to search for a specific subfield in a table.

Bhojraj Chauhan
Tera Expert

Hi, I am new to service-now and wanted suggestions as to how can we search for a specific sub-field in a table. Example: I wanted to add filter as assignment group is "ABC" but assignment group is not a field in the table. I had to dot walk like "inst.task.assignment_group". I didn't know that I can find "assignment group" under "inst.task" How to find the right field to dot walk to.

2 ACCEPTED SOLUTIONS

Dr Atul - LNG
Tera Patron

Hi @Bhojraj Chauhan 

If I speak , it is something you learn from experience.

 

Have a alook OOTB Tables

Like

user

group

role#

task

incident

change

cmdb

cmdb_ci

These tables give you more clarity. 

View solution in original post

Hi @Bhojraj Chauhan ,

 

If you see screendump below, I have dot-waked from the asmt_assessment_instance table to task to assignment group:

AndersBGS_0-1705304766163.png

You can also dot-walk directly to the incident associated with the assessment, and filter on the assignment group:

AndersBGS_1-1705304830067.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards
Anders 

View solution in original post

7 REPLIES 7

Dr Atul - LNG
Tera Patron

Hi @Bhojraj Chauhan 

If I speak , it is something you learn from experience.

 

Have a alook OOTB Tables

Like

user

group

role#

task

incident

change

cmdb

cmdb_ci

These tables give you more clarity. 

I got it thanks for your advice I will look into it.

Thanks @Bhojraj Chauhan  for marking my answer helpful.

Hi @Dr Atul - LNG Thanks for the advice it helps a lot.