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01-12-2024 07:50 AM
Hi, I am new to service-now and wanted suggestions as to how can we search for a specific sub-field in a table. Example: I wanted to add filter as assignment group is "ABC" but assignment group is not a field in the table. I had to dot walk like "inst.task.assignment_group". I didn't know that I can find "assignment group" under "inst.task" How to find the right field to dot walk to.
Solved! Go to Solution.
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01-12-2024 08:14 AM
If I speak , it is something you learn from experience.
Have a alook OOTB Tables
Like
user
group
role#
task
incident
change
cmdb
cmdb_ci
These tables give you more clarity.
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01-14-2024 11:47 PM
Hi @Bhojraj Chauhan ,
If you see screendump below, I have dot-waked from the asmt_assessment_instance table to task to assignment group:
You can also dot-walk directly to the incident associated with the assessment, and filter on the assignment group:
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
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01-12-2024 10:02 AM
hi @Bhojraj Chauhan ,
assignment group is located on the task level. Which table are you making the report from?
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
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01-14-2024 02:48 AM
Hi @AndersBGS , I am looking it in survey response table.
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01-14-2024 11:47 PM
Hi @Bhojraj Chauhan ,
If you see screendump below, I have dot-waked from the asmt_assessment_instance table to task to assignment group:
You can also dot-walk directly to the incident associated with the assessment, and filter on the assignment group:
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders