How to send notification for specific catalog item. please someone help me the same.

[Krushna3]

How to send notification for specific catalog item. please someone help me the same.

[PriyaRanji]

Thanks for your response. Please create the notification when the record insert or update on sc_req_item table and condition: specify your catalog item name - But even after the record update it triggers - if this not suits, please try with below option.

(Or) you can write the business rule on sc_req_item, after: insert and in condition specify the catalog item and in script you can call the event which in turn trigger the notification.

Hope it will helps you out 🙂 In case of any details needed, feel free do reply:)

Thanks,

Priyanka R

[DirkRedeker]

Hi

One way is to create a separate Workflow for this Catalog Item, and within this Workflow, you will fire the Notification specifically for this item. 

Attach that Workflow to the Catalog Item.

BR

Dirk

[DirkRedeker · Accepted solution]

Hi

Another way to solve this requirement is, to create a Notification, which triggers on the INSERT of a record in the Requeste Item table  [sc_req_item].

As condition, you dot-walk to some field of the Catalog Item (which is referenced in the Requested Item record by the filed [sc_req_item.item]) and filter for some criteria.

In my example, you can find below, I was filtering on the "Name" of the Catalog Item. If this was "TriggerMe", the Notificartion will be fired. Otherwise the Notification will NPT be triggered.

(1) Set the Table of the Notification to the Requested Item [sc_req_item] table.

(2) Choose to trigger the notification on INSERT  in that table

(3) Choose the Condition to only fire the Notificxation if the "Name" field of the unterlyinfg Catalog Item "starts with" the String "TriggerMe".

Add your desired recipients to the "Who will receive" Tab.

Add the desired content to the "What it will contain" TAB, and save the Notification.

That's It.

Let me know if that answers your question and mark my answer as correct and helpful.

Have Fun & BR

Dirk