Hi
Another way to solve this requirement is, to create a Notification, which triggers on the INSERT of a record in the Requeste Item table [sc_req_item].
As condition, you dot-walk to some field of the Catalog Item (which is referenced in the Requested Item record by the filed [sc_req_item.item]) and filter for some criteria.
In my example, you can find below, I was filtering on the "Name" of the Catalog Item. If this was "TriggerMe", the Notificartion will be fired. Otherwise the Notification will NPT be triggered.
(1) Set the Table of the Notification to the Requested Item [sc_req_item] table.
(2) Choose to trigger the notification on INSERT in that table
(3) Choose the Condition to only fire the Notificxation if the "Name" field of the unterlyinfg Catalog Item "starts with" the String "TriggerMe".
Add your desired recipients to the "Who will receive" Tab.
Add the desired content to the "What it will contain" TAB, and save the Notification.
That's It.
Let me know if that answers your question and mark my answer as correct and helpful.
Have Fun & BR
Dirk
