How to send notification for specific catalog item

Annie10
Tera Contributor

Hello,

 

I need to set up a notification to send out on a specific catalog item.  I followed the below link, but I could not get it to work.  I must did incorrectly.  Could someone please help?  Thanks

 

https://www.servicenow.com/community/developer-forum/how-to-send-notification-for-specific-catalog-i...

2 ACCEPTED SOLUTIONS

Why are you dot walking ? if you want this to trigger only for few items you can directly select item no like below ?

MusabRasheed_0-1665687559109.png

 

Please hit like and mark my response as correct if that helps
Regards,
Musab

View solution in original post

I suggested the same much before everyone. But you marked other response as correct. You can mark response as correct and helpful as well.

View solution in original post

7 REPLIES 7

Why are you dot walking ? if you want this to trigger only for few items you can directly select item no like below ?

MusabRasheed_0-1665687559109.png

 

Please hit like and mark my response as correct if that helps
Regards,
Musab

Musab,

I was doing the dot walking, because I did not know what I was doing.  Thank you so much for pointing that out and provide guidance to make it works 

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Looking at you images instead on the condition item name does not contain OR item name does not contain use a and condition like item name does not contain AND item name does not contain

 

After doing that test it and then let me know what is not working and how are you testing it?

 

Thanks.