How to send remainder approval mail every 4th day if approval request is not approved?

Prathamesh Chav
Tera Contributor

Hi Team,

 

I am sending approval mail for 1st day the record got inserted in the table for RITM, but I want to send remainder notification on every 4th day if the request is not yet approved or reject.

Can we achieve this using flow? If yes then how?
and if now is there any other way?

 

Thank You

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Prathamesh Chav 

every 4th day is difficult using Flow

Use scheduled job and check the difference of current time and the created time and see if the day is multiple of 4, if yes then send email

what script did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

keshav77
Tera Contributor

@Prathamesh Chav 

You can use scheduled jobs in this case..

where you need to glide sysapproval_approver table and query state is requested and then check the created date and current date  find date difference between them if the difference is greater then 4 days then trigger your event.

this will send the notification

 

If you find this helpful please mark this helpful.