How to show the Column header for a reference variable on Service Portal

[Karthick PS]

Hi,

Please help.

How to show up the column header of a table in a reference variable on Service portal?

Example. I have a reference variable thats referring sys_user table.

When user filling the form on serviceportal, he has to see the column headers like Name, Title, Department

[Ankur Bawiskar]

Hi,

example below for CI table

you need to give the ref_ac_columns attributes for that and give the additional fields

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=category;serial_number,ref_ac_columns_search=true,ref_ac_order_by=name

Variable attributes sections

Output: I have added category and serial_number as extra fields to be shown along with name

 

Regards
Ankur

[Ankur Bawiskar]

Please share your variable configuration and how it looks after adding that in native and portal

[Karthick PS]

Thanks for the instant reply.

What I need is..

In your example of CI record, I want to display the category and serial_number as column headers of that drop-down on portal.

Is that achievable?

[Ankur Bawiskar]

@Karthick PS 

that is what I shared the variable attributes to be added

it should work for sys_user table as well

please share what you configured and what is not working

Regards
Ankur

[Karthick PS]

@Ankur Bawiskar ,

Columns are displaying. No issues in that.

Unable to share the configuration as some client restrictions are in place.

But, All I need is to display the Column Header like Title, Department, Email at the top of drop-down in the portal..

Even in your example of CI Record, I m not seeing those..