How to show workflow stages of Custom Table in Service Portal.

[Community Alums]

Have a requirement of showing workflow stages of custom table in Service portal. 

I tried cloning Requested item widget and Request Item Workflow Stages widgets and placed Requested Item widget on Ticket Form page in Service portal. But it is not rendering stages.

[M_Taimoor Jawai]

@Community Alums Hello Abdullah, can you please share how did you make it work?

[Community Alums]

Create a workflow type field on your custom table. And choose workflow driven renderer in stages tab in workflow properties.Then clone out of the box workflow stage widget and replace workflow type field name there .

[MichalTK]

Hi @Community Alums Can you provide more details step by step how you achieved this? I was trying to replicate your steps but I'm getting stuck. 

[Community Alums]

Hi Michael,

Where r u stuck?

Are you using workflow or flow designer?

[MichalTK]

@Community Alums  Using flow designer.

I created workflow type of field, added stages template and used them in flow designer, I also cloned the OOTB request_item_workflow_stages and replaced sc_req_item reference to my custom table. I added info fields on ticket configuration for stage. The thing that I'm missing is also how do I embed my custom widget into standard ticket widget for ESC?