How to sort decending order to Knowledge base Articles for each category based on views on escportal

mania
Tera Contributor

Hi,

 

How to sort decending order to Knowledge base Articles for each category based on views on esc portal.

 

Can you please help on this. It will be helpful.

mania_1-1710843954131.png

 

Thanks in Advance!

1 ACCEPTED SOLUTION

Thanks mate, i was checking in different way. I guess link provided by @Community Alums  should work.

 

Also read that link, alot clarity is there.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

9 REPLIES 9

Thanks mate, i was checking in different way. I guess link provided by @Community Alums  should work.

 

Also read that link, alot clarity is there.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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@Dr Atul G- LNG 

I have added those lines and i have edited the optional screma as per link which is shared by Sandeep Dutta but not working for me.

Can you please try from your end let me know once. It will be useful.

mania_1-1710850535523.png

 

Thanks!

Mania

Hi @mania 

 

I tried and same , it is not working, may be indexing or cache issue. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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@Dr Atul G- LNG 

 

Do you have any another solution on this. It will be useful.

 

Thanks!
Mania

Sorry mate, my expert @Community Alums  , Guru any inputs 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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