how to translate help text

neetakamble · ‎01-31-2018

hi All,

How can Help Text of catalog item can be translate ?

Chuck Tomasi · ‎01-31-2018

If you need to translate multiple values in the sys_translated_text (or any other translation table), then you export the table, do the translation, then import it back.

It's pretty well documented here: Translate an instance

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Midhun1 · ‎01-31-2018

Hi Neeta,

Please use html tags you will get the translated text.

Chuck Tomasi · ‎01-31-2018

The Help text field is of type translated_text which means translations are looked up via the sys_translated_text table.

Translate the interface

kkswamy · ‎01-31-2018

Hi Neeta,

Please try this which i did before like,

open the the page where you want to modify the help text in servicenow,

Right click on browser tab-->click on "duplicate"

then you have two tabs side by side, in second tab go to settings wheel icon next to global search on banner frame.

may be you have language drop down field will be there, if so then select the preferred language, then second tab will reload and change in selected language.

copy your desired text which you want to convert and paste in google translate and convert the text in your required language.

after that, reload the first tab, then it will also convert into another language

paste the text and save in first tab itself

so who ever the user logged in with the another language other than general, they will see the help text in their own language

neetakamble · ‎01-31-2018

Thanks,

Could you please suggest for the bulk values how can we perform ?

Can we use transform map to update the values ?