How to trigger email only if specific variable choice is selected in the catalog item

[aaddgg454]

Hi All,

We have requirement to trigger notification only if the user has selected a particular choice on the variable of catalog item , I cannot access the catalog item variable in WHEN TO RUN condition of my notification can anyone help me on this? 

[debendudas]

Hi @aaddgg454 ,

You can access the variable in the Flow/Workflow which you are using and can send email from there.

[indrasengupta]

You can set a notification when to send "Triggered" and in flow using an if loop to check if a particular variable value is selected then trigger that email, using flow send email action.

mark helpful if you found one, Thank you.

[Mani A]

Write BR

    var choice = current.variables.variable_name;

    if (choice == 'selectedValue') { // Replace 'selectedValue' with the actual choice v

        gs.eventQueue('eventName', current, current.sys_id, gs.getUserID());

    }

})(current, previous);