Hi Everyone,
For those who are currently utilizing the SNOW Native app, do you know how to update the fields on the screen after the table title? I'm able to update the table title and form layout just fine. Here is where I am unable to find where to change the fields and order:
When you click on the arrow it takes you to the Mobile view, but the fields and order do no compare to the above list. See below screenshot:
Does anyone know of another area I can update this? Any help is appreciated.
Thanks,
Fred
Hi Fred,
The summary block at the top of the incident is based on the Mobile List Layout view. If a field is empty (like Assigned to), it doesn't show up on the mobile screen. That threw me off at first. Once I filled in a value, the field appears.
It's the mobile view, Modify view so it will change it on mobile too.
Hi Mukeshkumar,
Thanks for the quick response. My second screenshot is the order you see on my mobile view. But it's just not reflecting on my first screen shot.
Fred
