How to update Form layout(s) on Mobile Native App?

fpuzon
Tera Contributor

Hi Everyone,
For those who are currently utilizing the SNOW Native app, do you know how to update the fields on the screen after the table title?   I'm able to update the table title and form layout just fine.   Here is where I am unable to find where to change the fields and order:

Mid Table Title highlighted.jpg

When you click on the arrow it takes you to the Mobile view, but the fields and order do no compare to the above list.   See below screenshot:

Order.jpg

Does anyone know of another area I can update this?   Any help is appreciated.

Thanks,

Fred

1 ACCEPTED SOLUTION

Hi Fred,



The summary block at the top of the incident is based on the Mobile List Layout view. If a field is empty (like Assigned to), it doesn't show up on the mobile screen. That threw me off at first. Once I filled in a value, the field appears.



Screen_Shot_2016-06-04_at_7_47_21_AM.pngIMG_9030.png


View solution in original post

6 REPLIES 6

Hi Fred,



The summary block at the top of the incident is based on the Mobile List Layout view. If a field is empty (like Assigned to), it doesn't show up on the mobile screen. That threw me off at first. Once I filled in a value, the field appears.



Screen_Shot_2016-06-04_at_7_47_21_AM.pngIMG_9030.png


Hi Chuck,
That's the other view I did not check!   The simple things I can miss.   This clears things up.   Thanks again for your help.





Fred