Hello EveryoneRecently got a requirement of restricting access to delete change tasks once a change request is moved to submitted from draft state.I have checked and observed that admin and change managers role users have an access to delete change t...
Hi all, So i refered this post for Automating data import from excel file which is a attachment via catalog item ( link to the article: https://www.servicenow.com/community/developer-blog/automate-data-import-from-excel-file-attachment-via-catalog-i...
I had to create a new event to be fired by a BR and a flow because the OOB event (i.e., external.authentication.failed) does not exist in the event registry and cannot be selected for the script action. The BR and the flow on the sysevent table are f...
This is a warming message, i am getting, when i am opening a Record Producer as a "UnRegistered User" or "Guest User", I had made everything Public, So unregistered users can see the widget pages without logging in , but when opening this record prod...
Hello Team, I need your help. I’m trying to copy the value from a list collector to a multiline text variable, I attempted with the client script and script include but it's not working.function onChange(control, oldValue, newValue, isLoading) { i...
Hello all, i m working on a progress tracker that will show the timestamps or visual representation of the uploads of a excel. currently i have a HTML fields that's PARSING THE ROWS AND SHOWING THEM IN INCRIMENTS BUT I ALSO WANT A PROGRESS BAR TO D...
Hello All,Could someone assist with the following requirement?I’m working with the Request Delegate catalog item. The goal is to allow line managers to request delegates for the direct reports of their direct reports (i.e., two levels down in the org...
I am looking for a functionality within ServiceNow that can be used to send individual emails to a large number of users say for 500+ users, each with their respective PDF attachment.What ServiceNow features or approaches are recommended to accomplis...
Hello,I need to dynamically set the "To" person in an email and I can't figure out how to do that from Flow Designer. In my situation, it's a bit more complicated. My business requirement is to find inactive users based on a time period. The liaison...
Hi, I would like to create an application that would partially live in its own world, however it would also have to reach into the functionalities of various other modules, like Employee Center, and other globally scoped artifacts. - Is it possible ...
I installed the plugin Performance Analytics – Content Pack – Advanced Work Assignment because I want to get dashboards that show details about interactions for groups and queues. However, after the plugin installation, I don’t see any dashboards in ...
Hi all, I'm attempting to add to the HTML Sanitizer Config whitelist so it only allows iframe URLs from "https://scribehow.com/embed/". I have the HTML Sanitizer Config set to the following but it's not blocking other URLs? What am I doing wrong?var ...
A few months ago, a new queue Service Desk Level 1.5 (Prod Use) was created for our team. This queue was intended for senior team members to review and vet tickets before they are assigned to 2nd line support. Initially, everything worked as expected...
Hello community hope you doing well. I just finished working on sample component using the snc ui framework everything went well from installation to deploying.Note : Am using PDI And here's my now-ui.jsonAs you can see, the component is well deplo...
Hi, I am currently looking for a solid structure for an article. Could please suggest structures on how the article has been made? Appreciate any suggestions Thank you