Hi I have created a custom field 'ITIL Required' on the incident table, This field is currently showing in the reports under configuration tab --> Choose columns, it should not be visible to the users while creating the reports. I have tried creati...
Dear Friends, Could you please suggest for any possible solution. I have built an Integration to read SharePoint files and update file under ServiceNow HR Profile > Employee Documents tab. Task:We have multiple folders with different naming conventio...
Is it possible to call subflow/flow from Server side script?
Hi, I was recently assigned to change the fitler criteria of a scheduled job. The filter was basically to look into table 1 and pick all the records which start with lbg- and put them into another table if they had been updated in the last 2 days, th...
Hello All,I have added some records from platform in idea table. Those records are not showing in the idea portal.Example : I have added "portal test" from directly idea table in platform. But it is not showing in the below idea portal homepage. Is i...
Flow Designer comes with a column called "Version". I'm trying to find documentation on it, but haven't been able to. What's the purpose of it?How does it work?When does it change version number?
Hi All,how to add custom UI action under three dots in workspace.(service operation workspace)Thanks Kiruthika
Hi,An UI action present in interaction form of SOW(service operation workspace) and AWS(agent work space).It should open the catalog item in new workspace tab and copy the short description and description of interaction and paste it in short_descrip...
Hi Team,I’ve created a drop-down in the List Actions section of UI Builder Workspace. I would like to configure it so that when a user selects an option from the drop-down, it redirects to a specific URL and opens in a new browser tab.Could anyone pl...
Hi Team, I am unable to discover the Azure data center in ServiceNow cloud Discovery . I created a ububtu server on Amsterdam Datacenter but unable to discover.Any Doc or lead will help me
Hi All, Could you please help me to find a solution for the below requirement? I have a requirement wherein the live chat agents should receive the chat notification and a ringing bell that continuously rings until the agent picks it up in the agent ...
I'm building a workflow for a catalog item called. The goal is: when a user submits the form, a catalog task should be created and assigned to an assignment group. One member of that group must approve the task. If approved, the task should be marke...
I have created the following UI Action:var fUtil = new FacturacioUtils(); var tasquesFacturades = fUtil.tasquesFacturades(current.projecte.toString()); var query = 'top_task=' + current.projecte + '^sys_idNOT%20IN' + tasquesFacturades.join(','); var...
My team and I are developing some catalog items in our instance and we have noticed that the information icon in reference fields on the employee center opens an editable modal window as seen in the images (first one opens the second):We would like t...
Hi everyone, I’ve created an Email Client Template to use when sending emails from the activity stream of Incident records. However, when I try to select a template, I can only see Response Email Templates, not the standard Email Client Templates I’v...