Hi All, When I am submitting the catalog item, RITM variables with choice fields are getting translated automatically in French language in the notification. This works well on Dev environment but same thing is breaking on QA environment. Please help...
HI @Everyone, Unable to find attachment from sys_attachment table.Requestor has created an article and pasted a print screen image in article's body.Ideally it should be saved in sys_attchment table, but its not saved there, also not attached in pape...
Dear Friends, We have a requirement where we want to have data from SQL server by running queries from Servicenow to SQL server. What is the best possible way to do that? I have gone through the ODBC driver installation link, but it seem we can only...
var grade = new GlideRecord('sn_hr_core_profile');grade.addQuery('user', current.parent.subject_person);grade.query();while (grade.next()){var answer = grade.u_pay_plan.getDisplayValue();if (answer == 'AG'){current.assignment_group= '123490401ba94a10...
Hello All,I have a query, I checked out already published Workflow to make some changes in Script of If Condition. I haven't published the worflow yet since many more changes are also pending which are to be confirmed from business. I checked my upda...
The object(from output of action) is as below{"New": [],"Open": [],"Closed": []} Each element may or may not have array elements. Example : New may have 3 values and Closed may be empty and Open may have 1 array value I want to find which one (New/O...
I am trying to determine if it is possible to use a mid server and query a sql database and return a value to a field in servicenow. Basically, I am looking for a live query, but not necessarily import. Take the following for example:ElementApproverE...
This is a part of this questionSo Audit Records are visible for admins by default.How to add right to READ for another users/roles? 'Cause now I've got a message likeNumber of rows removed from this list by Security constraintsThanks.
Hello,I want to track the usage of my licenses in ServiceNow, for this which plugin do I need to install. Thanks & RegardsKrutika
Current Functionality:In ServiceNow, a scheduled job exports the report file and sends it to the MID Server. From there, the file is manually transferred from the MID Server to an SFTP server.Expected Functionality:Automate the process to push the Se...
Hello all.I'm trying to set up CMDB Integration from Rapid7, but I encountered an unexpected error when I added the credentials.I'm following the Installation Guide which appears here: https://store.servicenow.com/sn_appstore_store.do#!/store/applica...
How to move the Third Party App Data through Catalog Item using Rest API?
Recently we have upgraded to Xanadu. We are trying to edit CIO Dashboard but its loading.This issue is happening after upgrade.We tried repairing, updating plugin also clearing cache but still same issue.
The Requirement is to move the Approval mails to Emails Related List for HR Case.The Notification is set on sys_approver Table i.e Approval, hence when mail is sent the target is sys_approver Table.They want the all mails regarding Approval to appear...
My action makes an API call and this API returns the below response body{ "requestDetails": { "comments": "mycomments", "requestParams": [ { "requestkey": "342", "Start Date": "2025-05-1...
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