How to update Template field in the staging table (Incident) through Transform map?

[Subhashree Sub1]

Hi All,

I have a requirement where the customer wants to Write to the 'Template' field through REST API. We have created a import set table and through Transform Maps we are mapping the fields to the Target table (incident) .

I have created a new field 'u_template' which is of Reference type in the Import set table to map in the Target table [ incident ]. However, through Transform map, I am able to map the 'Template' field to the Incident table. Through API call the Template value gets updated in the Import set table but not in the Target table which is Incident.

Please let me know how can we update Template field in the target table . I am using one-to-one mapping in the transform map to map the Template field instead of Script.

Thanks in advance!

Regards,

Subhashree

[Subhashree Sub1]

Hi Saini,

Yes the template value is getting updated in the Import set table. But, its not getting updated in the Target table which is Incident.

Please let me know how to update it in the Target table.

Thanks You!