How to use an Update set to move up Virtual Agent Designer topics

[Winston]

Hello everyone, 

I'm new to update sets but hoping there's a simple way to move up Virtual Agent Topics from one environment to another. 

I've tried saving and publishing one of my topics, it' was showing in my update set but when I commited it in the new environment the Topic didn't get created. 

Any tips or advice would be greatly appreciated!

[Alberto Consonn · Accepted solution]

Hi Winston,

please find the solution to your issue at the thread below, it should work:

https://community.servicenow.com/community?id=community_question&sys_id=a88a7b87dbd53b4cf7fca851ca96...

In details, you can do it only through the export/import XML from one instance to another.

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

[Alberto Consonn]

Did this solve your question? Or do we need to follow-up on this?

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto