how to wait till group created in servicenow group table.

Pranay Verma
Tera Contributor

Hello Guys,

 

In my integration project i am creating group in Onprem AD using flow designer but same group is creating in servicenow after 2 mins using listener and we are updating expiry field in servicenow group table in that particular group record.

 

The scenario is if we turn off the listener then group will not create in servicenow after 2 min but it will create using schedule job so i want to hold the flow till group gets created in servicenow side then have to update the expiry filed.

 

so please let me know how to provide wait until condition in flow designer.

6 REPLIES 6

Mahathi
Mega Sage
Mega Sage

Hi @Pranay Verma ,

The group is getting created in On prem AD and then syncing to ServiceNow , is the expiry field part of the group table? 

How are you updating the expiry field, when the group is created in On prem AD, is the data being synced in ServiceNow through LDAP?

Thanks,
Mahathi

Hello Mahathi,

 

Yes expiry filed is a part of group record in group table.

I am updating expiry field using update record in flow designer 

 

PranayVerma_0-1716625336639.png

 

Hi @Pranay Verma ,

Is there a LDAP load that brings data of the groups created from the AD.

You can configure a data source, import set and transform map to pull in data from the OU where the groups are stored.

You can map the attributes in AD to attributes in the Group table and do a transform.

For the above case you can add the expiry attribute also to get updated as a part of the load that comes instead of a separate flow to update it.

Please mark helpful and accept as solution if this helped answer your query.

Thanks,
Mahathi

Hello Mahathi,

 

Yes, We are syncing the OnPrem Ad data into ServiceNow by the LDAP listener.