- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2025 11:56 PM
Unable to trigger HR Task using HR service activity. I tried and template is not triggering on Task, Don't know what's wrong
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-13-2025 12:04 AM
Are you using 'HR task' table on HR Template ??
If Not using choosing HR task you won't get option for HR Task Type.
And in HR service please choose Service Activity and under service activity use Task and choose your HR template.
That Should solve the issue
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
ï”— YouTube: https://www.youtube.com/@learnservicenowwithravi
ï”— LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-13-2025 12:16 AM
Have you selected the fulfillment type as "service Activity "
and Have you selected as below
if not please try and revert
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
ï”— YouTube: https://www.youtube.com/@learnservicenowwithravi
ï”— LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-13-2025 12:23 AM
@SandeepKSingh Could you please share some more details on your HR Service Activity configuration, may be a screenshot will help.
Also, please check the fulfilment type of your HR Service, it should be Service Activity
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-13-2025 12:01 AM
Hi,
Can you please share screenshots ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-13-2025 12:12 AM
I mean here HR task is not creating even after choosing HR Template correctly
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-13-2025 12:04 AM
Are you using 'HR task' table on HR Template ??
If Not using choosing HR task you won't get option for HR Task Type.
And in HR service please choose Service Activity and under service activity use Task and choose your HR template.
That Should solve the issue
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
ï”— YouTube: https://www.youtube.com/@learnservicenowwithravi
ï”— LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-13-2025 12:05 AM
Need some more requirement on this so that we can help here.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************